Store policies

Clear terms for every order

Shipping rates, delivery zones, order status stages, returns, refunds, privacy, and terms are set out here in plain language so you can review them before you buy.

Shipping and delivery

Flat rate, free above ₹[AMOUNT]

Orders ship under one flat delivery rate within our configured shipping zones. Orders above ₹[AMOUNT] qualify for free shipping. Cash on delivery is available at checkout where your PIN code is serviceable.

Order status stages

Every order moves through four stages: Processing, Shipped, Out for Delivery, and Delivered. Your order ID and tracking reference appear in My Account and on the Order Tracking page.

Shipping details are recorded in full on each admin order. Our delivery integration is prepared for a future Quick Ink plugin or API connection without changing this policy.